What to do when someone dies
We will take you through the initial steps and provide advice on other things you may need to think about when someone dies.
Caring for the deceased
Once you have entrusted the deceased to our care we will look after them with respect and sensitivity. They will rest with us until the day of the funeral or, if you prefer, they can rest at home or in church, if this is allowed.
We recommend embalming because it delays the natural processes that take place after death. This is particularly important if you want to visit the person in the chapel of rest.
We wash and dress everyone in our care. Some people like to provide us with items such as a favourite outfit.
Our funeral directors will carry out your wishes carefully and respectfully but, if you would like to help us look after your loved one, please let us know.
What else do you need to do?
Register the death
We can advise you on the procedure for registering a death. Below is a guide that can help, but please feel free to contact us if you have any questions.
View the deceased
Some people find it comforting to see the person who has died and likes to bring a small gift or photograph to put in the coffin. Others find it upsetting to see someone they loved who is now dead.
People to tell
If you are in the position of having to let friends and family know, it can be overwhelming, especially if you have a lot of people to tell and you want to tell them quite quickly.